There was a good piece in CIO magazine that you can read here about why a lack of visibility is the biggest risk to all companies.
One of my clients really gets this. They're all about visibility. As we help them develop improved business processes, we are also tying everything together from a reporting standpoint so they can see how everything is doing. Because everything is being built on one platform, it's easy to develop a sophisticated reporting tool to monitor it all. It gives management they need to effectively run the business.