So I'm still making my way through Zen and the Art of Motorcycle Maintenance. I was reading a section the other night about "stuckness." In the story, he's talking about what happens when you're trying to remove a screw and end up tearing the slot. You're stuck, you can't get that screw out.
In Zen, the idea is to reach this point, then your mind is empty because there isn't a solution. You now have a beginner's mind and can start to really understand the problem.
Have you had the situation in a project when you're faced with a decision and don't know the best option? You have too many things running through your mind? When I'm faced with this situation, I like to try to take some time to meditate and clear my mind. Then I can start looking at the problem with that beginner's mind and hopefully make the right decision.